Help & answers

Everything you'd want to ask before booking.

Booking a private boat day in another country deserves clear answers. If yours isn't here, WhatsApp the captain directly.

Booking & payment

How do I book a boat tour with Master Boat Charter?

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Pick a date and a slot on the booking page (about 2 minutes). You'll get a confirmation by email and WhatsApp within 2 hours. No card is required at this stage — payment is by bank transfer or cash on the day.

Do I need to pay in advance?

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No. Reservations are confirmed without a deposit. We trust our guests and we ask for the same in return — cancel at least 72h before if your plans change.

What's your cancellation policy?

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Free cancellation up to 72 hours before departure. Within 72 hours we propose a reschedule subject to availability. If the captain cancels for weather reasons, a full refund or free reschedule is always offered.

How quickly do you confirm a booking?

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Within 2 hours during operating hours (8 AM – 8 PM Seychelles time, UTC+4).

Can I book a private group of 12 or more?

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Our boat holds 10 guests. For larger parties we coordinate with a partner boat — message the captain on WhatsApp and we'll arrange it.

On the boat

Is there a toilet onboard?

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Yes — a marine toilet with a door, for all guests.

Are drinks and food included?

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Drinks (water, soft drinks, beer) are included on every trip. Full-day excursions include a beach barbecue — grilled fish, salads, fresh fruit. For specific dietary needs, tell us at booking.

Do you provide snorkeling gear?

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Yes — masks, snorkels and fins in all sizes. Bring your own if you prefer.

Is the boat covered from the sun?

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Yes, a full T-top covers the cockpit. The bow is open for swimmers and sun lovers.

Is there Wi-Fi onboard?

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No, but the captain carries a mobile hotspot for emergencies and shared photos.

Wildlife, weather & practical

Can we see sea turtles?

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Very often — hawksbill turtles are present year-round at our snorkeling sites around Curieuse, Coco and St-Pierre. Greens nest seasonally on protected beaches.

When can we see whale sharks?

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August to October is the peak season around the inner islands. Outside that window sightings are rare; the captain will be honest if it's not the right time.

What about seasickness?

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Inside the inner islands the sea is generally calm and protected. For big game fishing the swell is larger — we advise based on the day's forecast and can adapt the route.

Can children come on board?

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Yes. The boat is family-friendly, with life jackets in every size and shaded areas. Tell us the ages of children at booking and we'll prepare accordingly.

What happens if the weather is bad?

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We reschedule at no cost, or refund in full if no alternative date works. The captain decides based on safety, not bookings.

What should I bring?

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Reef-safe sunscreen, towel, swimwear, hat, a light layer for the return. We provide everything else — snorkeling gear, drinks, food on full-day trips, flotation gear, first aid.

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